Privacy Policy

Draft — pending legal review. This page accurately describes how ChurchOS is built to handle data, but has not yet been reviewed by a solicitor or data protection professional. Do not treat it as final until it has been.

Who we are

RCCG Carlisle Prayer Chapel (Charity No. 1217433) is the data controller for information collected through this website and member portal. Contact us at pastor@rccgcarlisle.org.

What we collect

Name, contact details, and information you choose to share through forms on this site — prayer requests, testimonies, visitor and membership forms, giving and Gift Aid declarations, and event RSVPs. For children under 18, we record parental consent where required before creating portal access.

How anonymity works

Where you choose to share a prayer request, testimony, or feedback anonymously, that choice is enforced by the system itself — your identity is never shown, even to church administrators, and there is no override.

How long we keep it

Gift Aid and financial records are kept for 7 years, in line with HMRC requirements. Other records are kept only as long as needed for the purpose you provided them for.

Your rights

You can ask us to erase your record (we anonymise it rather than deleting history outright, so church records stay consistent) or to export a copy of your data. Get in touch using the details above.

Emails and unsubscribing

You can unsubscribe from non-essential emails at any time from your portal settings. Essential communications (such as safeguarding or account-security notices) will still be sent.